7 Ways ITIL Helps in a Downturn, IM Management Best Practices

Papers and presentations on how MDM reduces IT costs, compliance and the log data management challenge, Web 2.0 portal technology, best practices for instant messaging management, all-in-one web security and how ITIL helps in an economic downturn.

IT articles on the Chinese cyber manhunt debate, 11 new Snow Leopard features and cracking Wi-Fi encryption in under a minute.

And as always, brain candy featuring a video, "On This Date" and a notable quote.